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1. If the order payment status is “Pending”, you can contact us to help you to change it to “Canceled”
2. If the order has already been paid but is not shipped out yet, you can contact us to cancel the order and get a full refund.
3. If the order has already been sent out, we can not help you to cancel the order. You may choose to send back the unopened products after you've received them and we will refund the money upon our receipt of the returned item(s).
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