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product warranties and repairs

    www.camfere.com commit if meet our requirements then we will provide free warranty service to you within product warranty period. Hence consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees and sending back fees. Consumers should send back their broken items to us. Once received our professional tech. team will check items in details to ensure specific conditions. Please note different products at camfere.com may have vary warranty period. Please check with your order details during purchasing.

     

    Applicability
    1 Items have no defective parts, no artificial breakdowns, no destories in package, accessories, user manuals or not being activated yet within 7 days (including working days and weekends) since received.
    2 Item is found with obvious defective parts and is without being used yet within 7 days (including working days and weekends) since received.
    3 Item logos, product series No. etc are not damaged.
    4 Consumers must provide order No. etc.

     

    Exceptions
    1 Artificial breakdowns, crashes etc.
    2 Disassemble or adaptations actions that are not stated in user manual.
    3 Any incorrect installations or operations that are not stated in user manual
    4 Any breakdowns caused by fixing actions from consumer themselves that are not allowed by www.camfere.com
    5 Any breakdowns that operated in extreme weather conditions ( typhoon etc.) 
    6 Any breakdowns in the case of using broken accessories
    7 Any breakdowns in the case of compatibility issues by using accessories that are not verified by camfere.com
    8 Obliterated actions for product logos, series numbers etc.

     

    Reminders
    1 If in the case of the Exceptions Section above, we will charge relevant fees according to specific case. 
    2 User data or information may be lost during fixing process. Please backup all you data in your camera products before sending it back to us. 
    3 By submitting your fixing request, you are agreeing to www.camfere.com Terms and Conditions. 
    4 Please do not include credit card information with your product. If a charge is associated with your service, we will contact you for payment.

     

    For fixing process request, follow-up or further technological support about our camera products at www.buybuy01.com please contact us by email service@camfere.com with your verified order details, order No. etc.

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